Shipping Policy

Thank you for shopping with AUTUCU. We are committed to providing fast, reliable, and transparent shipping for our customers across the United States. Please review the details of our shipping policy below.

Shipping Coverage

We currently ship within the United States only.
At this time, we do not ship to Alaska, Hawaii, Puerto Rico, APO/FPO addresses, or international destinations.

Order Processing Time

Orders are typically processed and shipped within 1–2 business days (excluding weekends and U.S. federal holidays).
During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience.

Shipping Methods & Delivery Time

Once shipped, orders are delivered via trusted carriers, including UPS, USPS, or FedEx, selected based on destination and package requirements.

Estimated delivery time: 1–4 business days after shipment

Delivery times may vary slightly due to location, weather conditions, or carrier-related factors

Shipping Costs

🎉 Free Shipping on All Orders
All shipping costs are fully covered by AUTUCU.
There is no minimum purchase requirement, and no additional shipping fees will be charged at checkout.

Shipping Confirmation & Tracking

After your order has shipped, tracking information will be available in your order details page.
Please note that tracking updates may take a short time to appear in the carrier’s system.

Shipping Address Accuracy

Please ensure that your shipping address and contact information are accurate and complete at checkout.
If a delivery issue occurs due to incorrect or incomplete address details, delivery may be delayed. We will do our best to assist you in coordinating with the carrier when possible.

Delivery Delays

In rare cases, delivery may be delayed due to circumstances beyond our control, such as severe weather, natural disasters, public emergencies, or carrier service disruptions.
AUTUCU is not responsible for indirect losses resulting from such delays, but we will always aim to provide timely updates and support.

Packaging

All AUTUCU kitchen appliances are securely packaged to help protect products from damage during transit and ensure they arrive in good condition.

Policy Updates

We may update this Shipping Policy from time to time to reflect changes in our operations or services.
Any updates will be posted on this page and will take effect immediately upon posting.